Cadence™ (referred to herein as "we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.usecadence.com] or use our services.

Information We Collect

We may collect personal information that you provide voluntarily when you interact with our website or use our services. This information may include:

• Personal identification information (such as your name, email address, postal address, and phone number).
• Account credentials (such as username and password).
• Payment information (such as credit card details).
• Communications preferences.

We may also automatically collect certain information about your device and usage patterns when you access our website or use our services, including:

• IP address.
• Browser type.
• Operating system.
• Referring website addresses.
• Pages visited.
• Usage data.

How We Use Your Information

We may use the information we collect for various purposes, including but not limited to:

• Processing and fulfilling your orders
• Managing your account and subscription
• Sending transactional communications (order confirmations, shipping updates, subscription notices)
• Sending marketing communications by email or SMS where you have opted in or where permitted by applicable law
• Personalising your experience on our website and in our marketing
• Improving our products, services, and website through analytics
• Preventing and detecting fraud or unauthorised transactions
• Complying with our legal and regulatory obligations
• Responding to your requests and enquiries

We do not use your personal information to make solely automated decisions that produce legal or similarly significant effects.

How We Share Your Information

We use third-party companies that process your data on our behalf, under contractual data protection obligations. They include:

• Shopify Inc. — e-commerce platform and order management
• Recharge Payments — subscription billing
• Klaviyo Inc. — email marketing and customer communications
• Attentive Mobile Inc. — SMS marketing
• Stripe / PayPal — payment processing
• Meta Platforms Inc. — advertising and performance analytics
• Google LLC — analytics and advertising
  
• Logistics and fulfilment partners — delivery of your orders

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction.

Disclosure of Your Information

We may share your personal information with third parties only in the following circumstances:

• With your consent.
• To comply with legal obligations.
• To protect our rights or the rights of others.
• For business purposes (e.g., service providers, partners).

Your Rights and Choices

You may have certain rights and choices regarding the personal information we collect about you, including the right to access, correct, or delete your information. Please contact us at [hello@usecadence.com] if you wish to exercise any of these rights.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page with a revised effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [hello@usecadence.com].